Staff was attentive and helpful during our stay.

I faced several issues with my room that were frustrating. The bathroom had a persistent plumbing problem and the sink wouldn't drain properly, making it difficult to wash up. Also, there was a significant delay in addressing these concerns, which made my stay less enjoyable.

Room lacked a comfortable chair on the balcony.

Staff That Shine Brightly

The staff was incredibly warm and went above and beyond to assist us with recommendations despite our language barriers. Each interaction was met with a bright smile.

However, we faced some issues with television options being only in Spanish, and the lack of a table on the balcony limited our comfort during evenings.

This place suits me perfectly with free wi-fi, a fitness center, and a great bar area. On my first stay, the staff even helped me find my way around. I’m always impressed by how tidy my room is! I’m coming back for a city trip.

staying here for our honeymoon exceeded our expectations. the staff was incredibly friendly and attentive, always ready to help. our room was spacious and had a beautiful balcony that offered great views of the city.

the internet connection was unreliable.

The hotel's lobby features elegant marble floors and modern furnishings, providing a welcoming atmosphere that was easy to navigate. I felt comfortable and safe throughout my stay, with accessible spaces conveniently located near my room.

Improved noise insulation would enhance comfort for seniors.

The hotel offers a great location in the financial district, with spacious rooms featuring a small kitchenette and modern amenities. The staff was attentive in resolving my initial room issues and made my stay comfortable. The cleanliness throughout the hotel was commendable, with well-maintained common areas.

Centrally located in the financial district, making it easy to access nearby restaurants and the metro station. The suite offered a decent-sized fridge, though lacking any dishes or utensils, forcing me to improvise for self-catering.

The hotel needs a serious refresh—common areas feel old and weary, and the suite's kitchen units are nothing more than a remnant of its days as a Holiday Inn. Noise from the air conditioning unit disrupted peace, and the variability in room servicing meant some days there were no towels or toiletries. The swimming pool is cramped and lacks charm, while restaurant options inside felt limited, with a buffet available only at breakfast.

A Impeccable cleanliness
B Modern lobby
C Delicious brunch

A Noisy exterior
B Dated bathrooms
C Weak water pressure

Located downtown, the hotel offers great service, with staff ensuring a pleasant stay even despite language barriers. The restaurant serves delicious local cuisine, showcasing regional products. However, the mix-up with locations led to confusion for me and others, highlighting a need for clearer signage. While the room cleanliness was commendable, better noise insulation would enhance the overall experience.

We had a fantastic time at this hotel! Our family especially loved the location, close to a few miles of great restaurants and shopping. The friendly staff made our experience memorable, and even with our two young kids, they offered suggestions for family-friendly activities. It was perfect for our vacation.

My kids wished there were more kid-friendly breakfast options.

Totally recommend for a momentary pause

Comfortable room, friendly staff, with various healthy food options at breakfast, and the free wi-fi in public areas made my stay enjoyable.

Everything was delightful.

well-equipped gym, rooftop pool, renovated rooms

The chain lock on my door was broken!!! Having only one operational lock for security is not ideal!!! The lack of a plug in the sink made it impossible to wash clothing comfortably and the safe was locked with no access!!!